Zebra printer management software2/19/2022 Go to “View Update”, then Uninstall Update. #ZEBRA PRINTER MANAGEMENT SOFTWARE UPDATE#Click on “View your update history” on the screen for Windows Updates. To do so, you can just type Windows Update on the Search or Start Menu. The first solution would be to uninstall the Microsoft updates. Source What’s the Solution Until Zebra Printers Issue Is Fixed? #ZEBRA PRINTER MANAGEMENT SOFTWARE DRIVER#An immediate way to address the issue is to uninstall the Windows “KB5004945“ update or uninstall the affected printer driver and reinstall using Administrative credentials. Microsoft has investigated this issue and plans to release an update addressing the issue within the next 1–2 business days. We are aware of a printing issue caused by the July 6 Windows “KB5004945“ update affecting multiple brands of printers. Zebra Printers Company also shared their input on the matter: Most affected printers are receipt or label printers that connect via USB. Zebra and Windows Aware of the IssueĪfter installing this update, you might have issues printing to certain printers. It might be that this change interferes with Zebra Printers too. But, as we also mentioned yesterday in our piece of news and a thing that was stopping also the 0patch free micropatch that really works against both RCE and LPE components of Printnightmare was that the Microsoft update, once installed, modifies the localspl.dll file. The reason why Zebra printers do not match with the new Windows security updates for Printnightmare is not actually determined. Why Zebra Printers Are Affected by This New Update? Users also revealed that Zebra printers that connect to a print server seem to work fine, so they are not affected by the update, only those directly connected through a USB to Microsoft devices stop being functional. However, not all versions seem to be affected, the ones that do not work after installing the update are ZD620, ZT230, ZT410, LP 2844, ZT220, ZD410, ZD500, ZT420. Windows users have reported that after installing the KB5004945 Microsoft security patch, they cannot print anymore to some Zebra Printing Labels. Image Source What Happened and What Zebra Printers Are Affected? After the suggested mitigation measures, Microsoft provided a security patch KB5004945 that goes with Windows 10 versions 2004, 20H1, and 21H1 to fight the zero-day.īesides the fact that the out-of-band KB5004945 proved inefficient to remove PrintNightmare as per security researchers’ demonstration, now the update once installed, prevents people who use Zebra printers to print on some Zebra versions as they literally stop working when doing so. PrintNightmare is a zero-day bug classified as CVE-2021-34527, which has made quite a stir in the cybersecurity world lately, being mistakenly made public. The security updates aimed at PrintNightmare make Zebra printers crash after installed.
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